Last Updated: April 5, 2025
Welcome to Nutrimeal. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing this website and placing an order, you agree to be bound by these Terms and Conditions.
"Website" refers to Nutrimeal and all its content, functionality, and services.
"Company," "we," "us," or "our" refers to Orbexia Ltd (dba Nutrimeal), the owner and operator of the Website.
"Products" refers to dietary supplements, vitamins, minerals, protein powders, fitness equipment, and other related products offered on our Website.
"Customer," "you," or "your" refers to the individual or entity purchasing Products or using our Website.
"Order" refers to a request to purchase Products from our Website.
2.1. All Products are subject to availability. We reserve the right to discontinue any Product or make changes to Product specifications, packaging, or availability at any time without notice.
2.2. Product images on our Website are for illustrative purposes only. The actual Product may vary slightly from the images shown.
2.3. We strive to provide accurate Product descriptions, ingredient lists, and nutritional information. However, we do not warrant that Product descriptions or other content on the Website are accurate, complete, reliable, or error-free.
2.4. Our supplements are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the Food and Drug Administration or equivalent regulatory bodies in other countries.
2.5. Due to regulatory restrictions, we do not sell or ship to certain countries. By using our Website, you confirm that you are not attempting to purchase Products for delivery to these restricted countries.
3.1. All prices are listed in the currency displayed on the Website and include applicable taxes where required by law. Shipping costs are additional and will be displayed at checkout.
3.2. We accept payment via credit card, debit card, and other payment methods as indicated on the Website. All payments are processed securely by our payment providers.
3.3. Price changes: We reserve the right to change Product prices at any time. The price applicable to your Order will be the price displayed at the time you place your Order.
3.4. Discount codes and promotions may be available from time to time. These are subject to specific terms and conditions, may be withdrawn at any time, and cannot be used in conjunction with other offers unless explicitly stated.
3.5. When paying by credit or debit card, the transaction will appear on your statement as "Nutrimeal".
4.1. Orders are subject to acceptance by us. We reserve the right to refuse any Order for any reason.
4.2. When you place an Order, you will receive an email confirmation with your Order details. This does not constitute acceptance of your Order.
4.3. We will make every effort to fulfill your Order within the estimated delivery timeframe. However, delivery times are approximate and not guaranteed. We are not responsible for delays due to customs, postal services, or other circumstances beyond our control.
4.4. Risk of loss and damage to Products passes to you upon delivery to the shipping address you provided.
4.5. You are responsible for providing accurate shipping information. We are not responsible for delays or non-delivery due to incorrect address information.
5.1. Order cancellations may be accepted if the Order has not yet been shipped. Please contact customer service immediately if you wish to cancel your Order.
5.2. You may return Products within 30 days of receipt for a full refund if they are unopened, unused, and in their original packaging. Return shipping costs are your responsibility unless the Product is defective or we made an error.
5.3. Refunds will be processed within 14 days of our receipt of the returned Products and will be issued using the same payment method used for the original purchase.
5.4. Certain Products, including but not limited to sale items and personalized Products, may not be eligible for return or refund unless defective.
5.5. If you receive a damaged or defective Product, please contact customer service within 7 days of receipt with photos of the damage or defect.
6.1. You may be required to create an account to access certain features of our Website or to place an Order. You are responsible for maintaining the confidentiality of your account information and password.
6.2. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
6.3. We reserve the right to terminate or suspend your account for any reason, including violation of these Terms and Conditions.
7.1. All content on our Website, including but not limited to text, graphics, logos, images, audio, video, software, and data compilations, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2. You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our express written consent.
7.3. Our trademarks, service marks, and logos may not be used without our prior written consent.
8.1. By submitting reviews, comments, or other content to our Website, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for any purpose.
8.2. You represent and warrant that your content does not violate any third-party rights, including intellectual property rights and privacy rights, and is not defamatory, obscene, or otherwise unlawful.
8.3. We reserve the right to remove any content that we deem inappropriate or in violation of these Terms and Conditions.
9.1. OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9.2. We do not warrant that our Website will be uninterrupted or error-free, that defects will be corrected, or that our Website or the servers that make it available are free of viruses or other harmful components.
9.3. We do not warrant or make any representations regarding the use of the Products in terms of their safety, effectiveness, or health benefits.
9.4. You agree to consult with a healthcare professional before using any supplements, especially if you have a medical condition, are pregnant or nursing, or are taking medication.
10.1. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, RESULTING FROM YOUR ACCESS TO OR USE OF OUR WEBSITE OR PRODUCTS.
10.2. Our total liability to you for any and all claims arising from or related to your use of our Website or Products shall not exceed the amount you paid for the Products giving rise to such liability.
10.3. Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your violation of these Terms and Conditions or your use of our Website or Products.
Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13.1. We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our Website with a revised "Last Updated" date.
13.2. Your continued use of our Website after any such changes constitutes your acceptance of the new Terms and Conditions.
13.3. It is your responsibility to review these Terms and Conditions periodically for changes.
14.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.
14.2. Any dispute arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Such invalid or unenforceable provision shall be replaced with a valid and enforceable provision that comes closest to expressing the intention of the original provision.
If you have any questions about these Terms and Conditions, please contact us at:
Orbexia Ltd (dba Nutrimeal)
124 City Road
London, England, EC1V 2NX
Email: [email protected]
Phone: +447748453551