PRIVACY POLICY

Last Updated: April 5, 2025

• 1. INTRODUCTION

  • Welcome to Nutrimeal (the "Website"), operated by Orbexia Ltd ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and share information about you when you use our Website, products, and services.

    By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

    Please note that due to regulatory restrictions, we may not ship to certain countries. If you are accessing our Website from these countries, please be aware that we cannot process orders for delivery to these locations.

• 2. INFORMATION WE COLLECT

  • We collect several types of information from and about users of our website, including:

    Personal Information: When you create an account, place an order, sign up for our newsletter, or participate in surveys or promotions, we may collect personally identifiable information such as:

  • • Name, email address, postal address, and phone number
    • Payment information (credit card numbers, billing address)
    • Date of birth (to verify you are over 18 years old)
    • Health and fitness goals, body measurements, or dietary preferences
    • Purchase history and product preferences

  • Non-Personal Information: We also collect:

  • • Device information (browser type, IP address, device type)
    • Usage data (pages visited, time spent on site, click-through patterns)
    • Location information (with your permission)
    • Referring websites or sources

• 3. HOW WE USE YOUR INFORMATION

  • We use the information we collect for various purposes, including to:

  • • Process and fulfill your orders, including shipping and delivery
    • Create and manage your account
    • Provide customer service and respond to inquiries
    • Send transactional emails (order confirmations, shipping updates)
    • Send marketing communications about new products, special offers, or other information (with your consent)
    • Improve our website, products, and services
    • Personalize your shopping experience
    • Process payments and prevent fraud
    • Comply with legal obligations

• 4. COOKIES AND TRACKING TECHNOLOGIES

  • We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize your experience, and deliver targeted advertisements.

    Types of cookies we use:

  • • Essential cookies: Required for basic website functionality
    • Functional cookies: Remember your preferences and settings
    • Analytical cookies: Help us understand how visitors use our website
    • Advertising cookies: Used to deliver relevant ads and track ad campaign performance

  • You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

• 5. SHARING YOUR INFORMATION

  • We may share your information with:

  • • Service providers: Companies that help us operate our website, process payments, deliver products, and provide customer service
    • Marketing partners: With your consent, we may share information with marketing partners to help us deliver targeted advertisements
    • Legal authorities: When required by law, court order, or governmental regulation
    • Business partners: In the event of a merger, acquisition, or sale of all or part of our business

  • We do not sell, rent, or lease your personal information to third parties without your consent, except as disclosed in this policy.

• 6. DATA SECURITY

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, secure authentication methods, and regular security assessments.

    However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

• 7. YOUR RIGHTS AND CHOICES

  • Depending on your location, you may have certain rights regarding your personal information, including:

  • • Access to your personal information
    • Correction of inaccurate or incomplete information
    • Deletion of your personal information
    • Restriction or objection to certain processing activities
    • Data portability (receiving your data in a structured, machine-readable format)
    • Withdrawal of consent at any time (where processing is based on consent)

  • To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

• 8. MARKETING COMMUNICATIONS

  • You can opt out of receiving marketing communications from us at any time by:

  • • Clicking the "unsubscribe" link in our emails
    • Updating your communication preferences in your account settings
    • Contacting our customer service team

  • Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or purchases.

• 9. CHILDREN'S PRIVACY

  • Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

    If you believe we have collected information from a child under 18, please contact us using the information provided in the "Contact Us" section.

• 10. THIRD-PARTY LINKS

  • Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

• 11. DATA TRANSFERS

  • Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

    We are based in the United Kingdom and operate primarily within Europe. If you are located outside of these regions, please be aware that information we collect will be transferred to and processed in the United Kingdom and other countries where our partners and service providers are located.

    By using our Website, you consent to the transfer of your information to the United Kingdom and other countries which may not provide the same level of data protection as your country of residence.

• 12. RETENTION PERIOD

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • • The length of time we have an ongoing relationship with you
    • Legal obligations we must comply with
    • Statutes of limitations, pending or potential litigation
    • Guidelines issued by relevant data protection authorities

• 13. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review the Privacy Policy whenever you access our website to stay informed about our information practices.

    If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the changes becoming effective.

• 14. CONTACT US

  • If you have any questions about this Privacy Policy or our data practices, please contact us at:

    Orbexia Ltd (dba Nutrimeal)
    124 City Road
    London, England, EC1V 2NX
    Email: [email protected]
    Phone: +447748453551